Monthly Archives: January 2018

International Consumer Redress Conference

The Faculty of Law, Stellenbosch University and KU Leuven are excited to announce the first International Conference on Consumer Redress to take place in Stellenbosch during April 2018. The purpose of the conference is to discuss various local and international consumer redress mechanisms, including alternative dispute resolution methods and class actions, as a means to resolving consumer disputes. It is envisaged that the conference’s comparative approach will assist in the development of local consumer redress mechanisms within the context of the emerging African consumer market.

Date: 9-10 April 2018

Conference ProgrammeClick here

Place: Attie van Wyk Auditorium, 171 Dorp Street, Stellenbosch (For directions click here)

Registration: Please complete attached registration form and send it, together with the proof of payment, to [email protected]

Registration costs: R695

Enquiries: Dr Theo Broodryk ([email protected]) / Prof Dr Stefaan Voet ([email protected])

This work is based on the research supported by the South African National Research Foundation

Digitally Delivered Credit

Digitally Delivered Credit: Consumer Protection Issues and Policy Responses to New Models of Digital Lending

While tremendous gains in financial inclusion have already been achieved, digital financial services, together with effective supervision (which may be digitally enabled), are essential to close the remaining gaps in financial inclusion.

Rapid expansion of digital financial services (DFS) is driving the growth of inclusive finance. A new generation of DFS is emerging based on scalable and innovative business models that target the bottom of the pyramid- the most difficult to reach communities.

In 2015, AFI issued Guideline Note 17: Policy Guidance Note on Digitally Delivered Credit. The AFI Consumer Empowerment and Market Conduct (CEMC) Working Group conducted a follow-up survey to cover evolving regulatory oversight mechanisms along with the performance of digitally delivered credit products, with focus on repayments, credit assessment models and pricing and disclosure. Download the full survey report to learn:
  • the market conduct challenges with digital credit
  • the emerging risks for financial market regulators and supervisors
  • and the solutions for effective regulation and enforcement of market conduct on digital credit